February 2007
6 posts
3 tags
Powerpoint Presentations done right
I’m not sure how many of you saw the recent “It’s a jungle out there” commercials on TV from careerbuilder.com on the brutal culture of the work office. Go to the link and watch “Donuts” if you have not seen it. Really funny, and somehow I can relate to those “pointless meetings” they depict. Can we ever avoid the pointless meetings? Not sure. ...
4 tags
Tell me what you want, what you really really want
In our pursuit of innovation and bringing value-add to our clients, we find ourselves asking our customers “What do you want? What enhancements would you rather we spend our time on?” So they tell us. and we build it… was that innovative? Anthony Ulwick says in a Harvard Business Review article titled Turn Customer Input into Innovation, that when you ask a customer what they...
6 tags
Network... network... network...
So you want to be a leader? you’ll need to work on networking. For those that don’t know about LinkedIn.com, you’re missing one of the best tools for networking. Some demographics for LinkedIn users: Male: 70% Average Age: 36 Average Title: Senior Manager with 8 years leadership experience Ave Salary: $75K to $120K Average 3 leads per month (thanks to Matt Mumford for the stats...
2 tags
Improve Customer Service
So you care about remarkable customer service, right? raaaight.. I just read a great article by Joel Spolsky on Customer Service (Good insight, Joel). Wondering what your thoughts are on it. Practical?
3 tags
Cleanup your messy Charts...
We’ve all been guilty of presenting and handing out bad charts. Bad leader… bad.. A simple, yet brilliant solution is out there. Try this Excel Addon Features: removes your “chart junk” simplifies your figures (22K instead of 22000) changes colors, fonts, and scaling so they would be more readable and printable removes 3D (since 3D introduce distortions that could make...
5 tags
Why...
So I’m starting a new blog on Leadership.. Welcome folks. I’ll post my thoughts on leadership, give tips that I came across, point to other posts on the topic as necessary, and share some pointers to other blog articles I found interesting… Incidentally, I just read about the C’s of Communication, and I highly recommend Anne Cooper Ready’s book “Off the Cuff -...